Frequently Asked Questions General If I buy a track from you can I use it for anything? No. You are only allowed to use within the rights granted in your license level. What quality and format are downloads for license? We have 3 file formats available for download: WAV, AIFF and HIGH QUALITY mp3 (320KBPS) Why do you give me 3 choices of files? Which one should I use? The industry standard is WAV or AIFF, however we offer High resolution MP3s for small file online use. How often do you make new songs available? We update our catalog regularly. It takes a bit of time to receive, review, select, register new works and upload the compositions. I am looking for a style that is not on your website. Can you help me? Martinworks can provide specially composed music. Contact us to discuss further. What does the term ‘alt’ or #2 mean in the description? In our case, ‘alt’ means alternative mix or alternative vocal. The #2 after each song means it is the instrumental or ‘vocal out’ version to a vocal song by the same title. How big are the files? The file size is dependent on the length of the composition and requested format. We provide you with the best possible audio for initial download. You have the right to compress the file(s) to suit your need once purchased. I have a big budget project that needs custom music. Does Martinworks compose music? Yes – there are many writers on the Martinworks roster, many of who compose for film, TV, radio and online productions. Contact us and let us know your needs. We’ll take it from there. I am looking for a style that is not on your website. Can you help me? Martinworks can provide specially composed music. Contact us to discuss further. Licensing What are your prices? What am I getting for Level One? What am I getting for Level Two? With Level One you are getting the right to use your purchase for personal, in house and website use. Level Two provides all rights, Master, Synch and Mechanical licenses including rights for project promotion and multimedia broadcasting. See our Rate Card page for more details. How do I receive the purchase? Purchased files will be available via a unique time-sensitive and secure download link that will be sent to the customer in an email once the transaction is completed. Can I use your music on my website, YouTube, Vimeo etc.? Level One license gives the right to distribute the project over the internet. Please see our Rate Card. The online/YouTube card. Is Motion Picture music covered by these licenses? This a Level Two purchase with additional rights for broadcast. Please see our Rate Card. Can I use the music in a mass produced and marketed product? Yes. Level Two allows rights for the first 10,000 units made. For each subsequent manufacturing of 10,000 units, an additional license purchase is required. How do I pay? We are set up through the Paypal system where credit cards are also accepted. Contacting us for offline purchasing is also an option. Do I get a receipt with my purchase? Do I get a license agreement document with my purchase? Yes, you do obtain a license agreement and receipt. Both will be sent to via email to address in your account. You can also print them after the purchase process in the My Orders section. What type of license do I get? There are two pricing levels based on your needs. The lower price, Level One limits your rights to internet and website only. Have a look at the Rate Card for more details. You are a Canadian site - why are your prices in US dollars? The music is being licensed worldwide so we are using the industry standard of US currency. What about taxes? All prices are tax included. There are no additional charges. Do I own the music I purchase? No. The ownership is always with the writer and the publisher. You are licensing a copy to synchronize to your project. What if I don’t like the music? Can I get a refund or exchange of a product that I have downloaded? No. Unfortunately we can’t offer a refund as there is no way to determine whether the music was used once it has been downloaded. What rights do my purchases include? What can I use the files for? Level One licenses are for internet-based uses only. Level Two licenses are for all broadcast uses. For further information, please refer to the Rate Card and the sample license agreement. What if my friend at another facility asks if he can use the music – is this allowed? No. You have purchased the music for one use/project only and as such is non transferrable. Can I resell your music? Can I charge my clients a fee for the music? You can resell the visual works that the composition is synched with. You cannot resell the song on its own. I would like to make a physical medium that I can give away to customers or business contacts. Can I use it for that? Level Two allows you to make multiple copies to sell or distribute up to 10,000 units. What if our budget is really tight? Contact us and we’re confident we’ll be able to work something out. How long does my music license last? In perpetuity when synchronized to a visual. No renewals or extra charges are necessary. Technical/Terminology Why do I need to create a user account? A personal account will enable you to create playlists to gather song choices and narrow your choices. You also need an account to download preview MP3s and/or license for a project. Is your website secure? Yes. All information is secure and private. We are also on a server that does not sell statistics to 3rd party companies. How do I purchase music without a subscription account? You must create a user account in order to fully access all of the website features. What does ‘Per Use’ mean? A license permits the synchronization to your specific project, however it may be used multiple times within that project. What is a Master Copyright? It’s the right to make one copy (plus one safety copy) of a recorded musical work. What is a Synchronization License? The right to synchronize the purchased musical works with a visual file (or audio file in the case of radio commericals.) What is royalty-free music? Music that doesn’t require any additional costs by the licensee or licensor. The licensor never pays royalties – this is an obligation for the end user such as the broadcasters. What are PROs? Performing Rights Organizations? These are the societies that collect the broadcasting royalties from the stations that use music in their programming. Performing Rights Organizations and Locations: see a world list of PROs. What are cue sheets and why are they important? In order for the artist to receive their royalties from broadcasted works, cue sheets need to be created and sent to SOCAN (in Canada) BMI, ASCAP or SESAC (in the US), or other PROs (around the world.) Click here for SOCAN cue sheets for Canadian Content.